Quote:
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Originally Posted by MarkBooth
I've just become a member of nthw, so please go easy on me!!
A friend of mine has recently got broadband (150K) and cable TV. He's using a 750mhz PC and has no problem with the cable TV. It's the broadband thats the bu**er!
I spent last weekend working through what I know about connections and what trouble I had setting up my own machine, and there seemed to be nothing wrong with his setup, but the setup refused to do the DHCP tests.
This was sorted by the engineer who went to his house some time during the week.
The engineer sorted the problem to get my friend's account registered, but now his connection is running really S-L-O-W. The engineer came back out and tried the connection on his (the engineers) laptop, and it went at a reasonable rate, and got told that it must be his own computer that's at fault.
Would you have any idea as to why his connection would be slow on his own machine? He's giving NTL another week to sort it out (it's been going on for the last month like this).
Cheers
PS: My mate and I live a mile from one another, if this helps.
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a few questions for you:
- which version of windows?
- usb or ethernet?
- has his computer been on the internet before?
- does he have a firewall?
- have you done an online speed test? if so, what are the results?
- trying pinging and trace routing to various sites inside and outside of ntl... eg
www.ntlworld.com,
www.nildram.net,
www.bbc.co.uk and posting the times that you are getting
- also reboot the pc, and type 'netstat -a' at a command prompt, and let us know how many connections it is showing.
hth
