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Originally Posted by curmudgeon
After some sort of power problem overnight last Sat, I have had no connection on my 600k line. Have got used to resetting for my Linksys wireless router, but get nothing even though trying exclusively with a direct connection.
By getting TS to clear everything down we can sometimes get to the NTL registration page, which accepts the registration, but then on restarting, no connection.
This has gone on all week, and have had 2 replacement set top boxes fitted, always with the engineer buggering off saying wait half hour, etc., at which time same again.
Any body got any bright ideas how I can tell ntl to do their job, cos they obviously don't know.....
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Hi and welcome to the forum
With you having changes in STB has it been re hit if you press up dwn then blue on the remote you should get a menu it shold give the status
see this help guide