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Re: Getting through to ntl:freedom CS
I have heard of this with a friend of mine has been trying to get through
I believe they are loggin the call back to you as fialed and that you werent there jut to get through a higher number of calls
Thats what was found out when my frined complained to management after ringing customer services
I would suggest ringing 08000522000 and asking to speak to a mananegr giving full story and youll get a callback
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