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Getting through to ntl:freedom CS
Does anyone else find it a complete nightmare getting through to freedom CS?
They've done this thing where instead of putting you in a queue, they take your name and number, promise a callback, then promptly forget about you (I've never actually recieved one).
It's *&^%$ annoying, i'd actually prefer to wait in a queue for 30 mins! at leat i'd eventually get through!!
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