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Originally Posted by bigal2
Ime in salisbury area using the origional black bulky modems, and it has a habbit of disconnecting randomly - totaly randomly! The cable light on the modem goes out so it cant be any of our systems or network
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If the cable light goes out, it is an NTL signal problem, which only an NTL tech can fix. It is unrelated to your equipment.
The router logs will not diagnose this problem. As a side-note, I think your router is over-sensitive: there are not any SYN floods in reality. If you can turn the feature of SYN-flood detection off in your router, then try doing so: it might improve your service.