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Originally Posted by Sociable
My guess is they will find it as easy as NTL themselves did when they needed to get themselves off just such a blacklist in the past.
Out of interest you seem to be saying you are an NTL customer right now so how does that square with your total lack of trust in their ability as a supplier right now?
Just wondering.  |
There's no comparison between a major company making a request and a single user. The former has much more muscle.
I'm about 3/4 of the way through the minimum 12 month contract
I've had two encounters with customer service. They still have my address wrong AFAIK - I don't get any letters from them so how would I know
The second encounter involved sending out two engineers just to replace a stolen cable modem and fit a new connector on the end of the cable. Modem didn't work of course because the old modem was still registered - you can only have one modem. So more calls to customer service. The woman I spoke to sounded terrible - very depressed and a heavy smoker judging by the voice. It makes you wonder. The new modem cost me something like £80, which I had to claim back from my insurance agency. I wasn't amused. Then there was (is) the email chaos. Then the DNS chaos. I've now discovered that the transparent cache doesn't work properly neither, but from what I can gather I should be more surprised if it did
john