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Originally Posted by Sociable
As for trust in NTL they may mess up now and again but overall they are managing to maintain the network at a reasonable level for the vast majority of users. So no, I wont be back here complaining if a few odd emails get caught by any new system I will be praising them for the efforts they are making and trying to work with them to resolve any issues that arrise in a constructive way instead.
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Your faith is admirable
If NTL start bouncing emails because they've decided they are spam, then I'll be forced to look elsewhere for an email provider. I simply cannot have important emails, such as those related to job hunting, being deleted. And I don't trust NTL to do anything right.
And how do you propose email senders should contact NTL to have their blacklisted email address/server removed from the list? NTL's own customers have trouble contacting NTL and getting them to do anything, so I can hardly see non-customers getting very far when it comes to being un-blacklisted!
And what about the scenario where someone's email address/server keeps on been re-blacklisted? The sender will just give up trying to get their address un-blacklisted.
john