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Old 08-01-2004, 16:11   #1
Ripper1
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Join Date: Jul 2003
Location: KENT
Posts: 33
Ripper1 is an unknown quantity at this point
Cable Modem Broke

Earlier this afternoon my modem decided to stop working, so i phoned NTL up and spoke with a certain gentleman who after ½ an hours worth of trying this that and the other decided it was broke, this was after me telling him that only one of the green led's was working.

Anyway he booked me a engineer for saturday morning and give me a reference number, he then said if i wish to call 151 and go through to faults they might be able to come out sooner to see me.

I did that very thing.................I phoned 151 blah blah blah only to be told that all has to be checked out with the analysts over the next 24 hours to see if they can rectify the problem at there end first (WTF)

I was then told that if they couldn't rectify it they would arrange an appointment for an engineer to call, which will probally be the middle of next week sometime.....that to me stinks.

BTW i am typing this on my g/f's comp us BT BB.

I cancelled my TV with NTL a month ago which was cut off today (i'm going on sky) if things don't buck up with whats just happened, i might just cancell that and the phone service as well
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