[robtufts]

Hi there

Bit of a vague title but for a few months now my cable has been playing up, big ping spikes every so often (i think that's the fault of my router though, Linksys BRSF41 or something) but I get a LOT of time outs etc as if the connection has just died, yet the lights are flashing merrily. I have come to the conclusion that it can't be my pc as it happens on other pcs in the house at the exact same time, directly into my pc it happens on usb or ethernet. If it helps I am using windows xp, a terayon TJ210 and on the 1mb service.

I have a couple of trace routes to show that the problem, I think is the modem:

E:\Documents and Settings\Bob>tracert 213.228.215.3

Tracing route to 213-228-215-3.efrag.mer.tsn.uk.com [213.228.215.3]
over a maximum of 30 hops:

1 * * 10 ms 10.139.207.254
2 22 ms 16 ms 44 ms lutn-t2cam1-a-ge911.inet.ntl.com [80.4.118.17]
3 12 ms 11 ms 15 ms lutn-t2core-a-ge-wan64.inet.ntl.com [213.107.47.
89]
4 12 ms 15 ms 22 ms pop-bb-a-so-300-0.inet.ntl.com [62.253.188.185]

5 30 ms 22 ms 14 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]

6 14 ms 22 ms 21 ms ntl-gw.telecomplete.net [213.160.97.41]
7 16 ms 21 ms 23 ms gige-gw.london.tsn.uk.com [213.160.97.74]
8 14 ms 13 ms 27 ms 213-228-215-3.efrag.mer.tsn.uk.com [213.228.215.
3]

Trace complete.

E:\Documents and Settings\Bob>tracert 212.42.16.19

Tracing route to mordor.multiplay.co.uk [212.42.16.19]
over a maximum of 30 hops:

1 * * * Request timed out.
2 20 ms 24 ms 19 ms lutn-t2cam1-b-ge911.inet.ntl.com [80.4.118.145]

3 10 ms 9 ms 10 ms lutn-t2core-b-ge-wan64.inet.ntl.com [213.107.47.
213]
4 12 ms 10 ms 36 ms nth-bb-b-so-220-0.inet.ntl.com [62.253.188.189]

5 23 ms 13 ms 29 ms nth-bb-a-ae0-0.inet.ntl.com [62.253.185.117]
6 19 ms 24 ms 15 ms gfd-bb-b-so-400-0.inet.ntl.com [62.253.185.98]
7 24 ms 27 ms 23 ms tele-ic-2-so-100-0.inet.ntl.com [62.253.185.74]

8 17 ms 29 ms 19 ms linx-2.as8838.net [195.66.226.171]
9 16 ms 15 ms 16 ms mordor.multiplay.co.uk [212.42.16.19]

Trace complete.


This can happen frequently, or not very frequently, but it happens every time I use the internet, in games (including xbox live) or just browsing the web. If any other information is needed I shall happily find it for you.

Thanks in advance