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Old 06-01-2004, 21:32   #13
MikeyB
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Thumbs down Re: How should NTL handle spam ?

I personnaly think blocking at the server is a very bad idea.

Every spam filter system I've seen & used never gets it right all the time.
SpamPal I use here, Yahoo & Hotmail have all flagged up emails I wanted as spam.
Hell, even our "mega-expensive" filter at work (no idea what it is!) gets it wrong from time to time.

With Yahoo & Hotmail it's not such a big problem as it just gets put into the junk folder.
But blocking it totally at the server is a very bad idea.

I had one incorrectly marked as spam this morning. It was an order confirmation from a website, imagine if that had been blocked and I never got it, I'd then have to chase the company up about my order etc.

If NTL are going to do anything with spam, it should just be flagged.
But there would need to be some controls that each user could control over the spam flagging, like white lists.
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