[RHS]

carlingman - Thanks for the welcome. I have been around before in a different guise a long time ago, but I can't remember my nick or password, I'm afraid so have to start anew.

I have noticed Norton checking my mail in the past. A little yellow window pops up and shows progress briefly. This worked fine.

I've just tried disabling Norton e-mail checking AND Sygate firewall simultaneously. Then started Outlook. Mail is moving now.

Big THANKS. It's very good to get something moving when you've been pushing several days alone. Typically, though, I have no idea WHY or WHAT things changed. I certainly didn't change any Norton settings. - I'll experiment over the next few days and get back if I discover anything useful.

Thanks again - RHS