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Originally Posted by RHS
Thanks for replying.
I get the Outlook message "connecting to server..." for a while, then "Mail Delivery Error - click here" in the bottom left corner of the window. This offers a window explaining "The TCP/IP connection was unexpectedly terminated by the server. (Account: 'pop.ntlworld.com', SMTP Server: 'smtp.ntlworld.com', Error Number: 0x800ccc0f)." and "The TCP/IP connection was unexpectedly terminated by the server. (Account: 'pop.ntlworld.com', POP3 Server: 'pop.ntlworld.com', Error Number: 0x800ccc0f).". Should this tell me something useful?
Eventually times-out and offers the old DOS C:\> type prompt.
Please excuse my previous cynical review of NTL customer service which has been stewing over several years!
threadbare -
You may not have e-mail problems, but others in the forum seem to have recent issues similar to mine. NTL seem to be the common factor.
Thanks again for your comments. Any more ideas?
RightHandSide
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sygate has an email scanning option try turning this off as it can cause that particular error message.
edit: ntl is the common factor as this is an ntl forum!