A follow up to my previous message.
The engineer turned up this morning. First of all I was rather worried when he said "our computers are down", but fortunately he was able to phone up and get someone to send a "hit" to the box that reset it so it worked again.
I mentioned that someone had tried that before, to which he replied "oh, our system is better for this".
So the next question is, if he could do it whilst phoning up from my place, why the *HELL* couldn't they have done that on *FRIDAY* when I phoned up so I wouldn't have been without my cable channels for almost four days??
