Typical BS from ntl I'm afraid.
Get yourself something like DUMeter (
www.dumeter.com) It will show you exactly what traffic is going up/down on your PC.
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NTL's suggestion as always is that i should format my hard drive and then only install windows and nothing else, they even suggested not running norton internet security or taking any of the updates from microsoft as things like media player 9 contain spyware.
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Sorry, but that is just so
"I don't know the answer so I'll just BS the customer" it's untrue.
