If its just a simple vote count, then how can this possibly be noteworthy - if it doesnt take into effect customer opinions, whats the point ?
As I'd guess is the case with the majority of broadband subscribers, I've only ever had my BB though 1 company (NTL !) - how could I possibly say that NTL is better than X.
Not that I'm saying they shouldnt've won it - I've not had any major problems since I got it in well over a year ago.