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Originally Posted by themelon
ntl have a lot of happy customers all in all. I fail to see how they are being left behind in any way, Catching up maybe.
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That must be the quote of the century. If you think that they are not being left behind in any way just look at the past twelve months.
Sky have brought the cost of Sky+ down and introduced dual recording. Where is the NTL personal video recorder and the ability for NTL customers to record two different Sky channels using only the one box?
You can get 2Mb broadband on Telewest cable and DSL, but where is the NTL 2Mb service?
You can get caller display on BT lines but how about NTL?
You can get eight different European Championship games on one Sky channel but how many can you get on NTL?
You have a (theoretical) cap on NTL broadband services but none on most competitors service.
You have a company in NTL that doesn't listen to its customers and prefers to push things under the carpet or forget about them (power users group for example). Closing the dot com site can only be seen as progressive behaviour by the idiots that did it. Can you honestly say that the closure was in NTLs or their customers interests.
Most of NTLs competitors are reducing the price of their broadband services but NTL have increased the cost of their lowest broadband tier.
I am sure that other site members can add to this list of reasons why NTL are falling behind. Perhaps you can list the areas where NTL are catching up?