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Originally Posted by Kitty
I have been in communication with Peter and he does reply which is a positive step forward maybe other managers will see that this is a way to improve the company.
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It's still a shame though that Peter is inviting people to join 'trials' but ignoring this forum - at the end of the day, it's the members of this forum who miss out - NTL staff should remember that the members of this forum are no different to members on the other forums - ie they all have something in common - they are customers.