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Originally Posted by themelon
Sadly enough in my experience BT really wont give a damn. They might consider helping if you use BT Broadband (at cost) but at a cost. If you use another ISP they frankly dont care how crap your connection is.
With my crackly noisey line they fed me with all this BS about BT having no legally binding reason for provision of service for data services above 14400kbs, and that their is no specification for quality of telephone line.
Good Luck!!
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question
Have you got an answer phone plugged into the line I found that i had random problems ( mainly conneciton speed ) when my answer phone was plugged in
have you checked the connections back to the master socket ( check the crone connections in the sockedt ( push the side of an old credit card into each crone block connection in the back of the telephone socket if you dont have a crone tool )
I have had them re alter the gain after asking them to alter it in the past - maybe give them another call and ask what it is set at