[MovedGoalPosts]

As probably one of ntl's more vociferous critics after the cap issues, I too often wonder why I am still using them. In simple terms it's down to money. It will cost me a packet to move from ntl as I don't have a BT phone line wired to my house (without which I can't get BB services) and to get sky means I would loose the "free" telephone line rental currently bundled, in addition to the cost of ripping out the ntl cables and routing the new sky ones under the floorboards.

At present I prefer to be able to criticise ntl, when that is justified, from the standpoint of a customer. And perhaps I am lucky, the majority of the time ntl's services appear to do what I expect, even email (with only the occasional loss of server connection). However the time is fast approaching, especially with innovations such as Sky+, when I will vote with my feet, if ntl cannot keep up.

Cable should have been able to beat the pant's off the individual offerings of telecom, satellite and all, but not the way ntl do it. Where's decent interactivity on Digital TV, blisteringly fast [uncapped] broadband, equivalent of Sky+ recording etc? And that's in an area that appears to have good ntl services - what about those in areas without Broadband?