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themelon · 03-01-2004, 16:29

Sadly enough in my experience BT really wont give a damn. They might consider helping if you use BT Broadband (at cost) but at a cost. If you use another ISP they frankly dont care how crap your connection is.

With my crackly noisey line they fed me with all this BS about BT having no legally binding reason for provision of service for data services above 14400kbs, and that their is no specification for quality of telephone line.

Good Luck!!

03-01-2004, 16:29	#3
themelon Inactive Join Date: Dec 2003 Location: Stoke-On-Trent Posts: 561	Re: BT's Assistance With Your Connection ? Sadly enough in my experience BT really wont give a damn. They might consider helping if you use BT Broadband (at cost) but at a cost. If you use another ISP they frankly dont care how crap your connection is. With my crackly noisey line they fed me with all this BS about BT having no legally binding reason for provision of service for data services above 14400kbs, and that their is no specification for quality of telephone line. Good Luck!!