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Originally Posted by Sociable
Fair point Grum but the queue for tech support excludes the first three items. I do appreciate the distinction you make though which is of course true.
The general point I was making was that it is not only those that find their way here that have problems so the reverse arguement that all the rest that don't come here are perfectly happy is equally untrue. 
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Argeed abt tech support as i don't have any knowledge at answering calls fro them I can't really comment but they will still get calls that are just abt customer education rather than a fault though.