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Originally Posted by asdf
There are also lots of very satisfied customers.
Remember this site represents a very small minority of ntl, a minority that is largely disatisfied with their services. Most people that are satisfied wouldn't visit this site.
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And don't forget the ones like myself that are reasonably happy with the service but think things could be better and also want to simply help those who are not getting such a good service back on track. It's not all about moaning it's also about trying to make things better for fellow users now and for the future.