[etccarmageddon]

Originally Posted by erol

I can not and do not speak for NTL. All I am saying is it is a bit unfair to critise NTL for trying to work with users, because they have chosen (with valid reasons imo - as a user) to not do so via people they have already failed with in the past.

but when NTL were running .com, Peter also wanted to have nothing to do with that site as well. and also when .com was up and running, various ideas for a user forum were ignored. so who has failed to come up with the goods?

In my opinion it looked very unprofessional to have a company run web site and a product development manager who openly wanted nothing to do with it. Whatever the issues were, they should have been resolved. I even asked Peter openly what was driving him away from .com and didnt get an answer.

As everyone knows, my feelings about this site and how it came about are varied and not rose tinted... but the fact remains... .com no longer exists or is in coma. That's the kind of choices NTL management make.

and did we not have a 'power users' forum where emails were invited but ignored. another example of NTL connecting with users.

Originally Posted by Dr. Plummer

'Ten users or so of the site seemed to dominate the discussion, it cannot continue like this and as such the site is closing for two weeks while the service is reviewed though it isn't likely that it will return'

thanks for bringing that old chestnut back! and what were these 10 or so dominatrixes wanting to discuss which was so terrible that .com had to close down...? I think it was the customer panel idea!