Quote:
|
Originally Posted by Dr. Plummer
More crap, we actually suggested bringing users into meetings (conference calls) ntl rejected the suggestions, the actual meetings in person we were not allowed into except Frank and look how they treated him. Their own EMPLOYEE!!!
|
If NTL have treated Frank unfairly then there are avenues for Frank to take to have that addressed, which I believe he is doing. I do not know what went on between Frank and NTL but my best guess is that Frank was no 'angel' in terms of how he behaved as an NTL employee. How NTL treats it's employees is not relevant to me as far as trying to get effective interaction between NTL and users going.
Quote:
|
Originally Posted by Dr. Plummer
You do not know jack about 'working' with ntl, I did not see ntl running and chasing you taking up your offer to be a 'spokes person' for the customer, no infact you helped to give ntl the perfect excuse they were looking for when they closed that site, let me reiterate that for you. 'Ten users or so of the site seemed to dominate the discussion, it cannot continue like this and as such the site is closing for two weeks while the service is reviewed though it isn't likely that it will return'
|
Actually I do have some experience of 'working' with NTL as a 'consumer representative'. Before the .com site even existed I had been invited to NTL in such a role along with a colleague and I continue to 'interact' with NTL (as I do with all the other UK internet players in industry and government).
I wish you would make up your minds. First Neil accuses me of being the reason .com was closed. The an 'offical' statement from the team here says it was not caused by any indivdual - solely by NTL themselves. Now you once again appear to try and lay some blame at my door. It seems to me the only thing you are consistent about is that those that had direct contact with NTL on behalf of users have no blame whatso ever in the closure of .com. Nothing they did or said or ways they behaved could possibly have had any impacy on NTL's decision to close it, apparently.
Quote:
|
Originally Posted by Dr. Plummer
Again you have no idea what it was like trying to work with ntl and that site - IMO they bought that site with every intention of closing it and silencing the criticism once and for all. They were just buying their time.
|
Well if all they needed was an 'excuse' there were ample opportunites before I made three posts in three seperate threads in the space of 20 minutes (all constructive and ways that users could work togeather regardless of any 'support' from NTL or not). Like when one of the admins of the .com site hacked NTLH. Or when one of the mods persistently abused his power as a mod at the expense of NTL customers. Or any other number of much better reasons than the one you suggest.
Whatever the objective in buying the site (and many cautioned Frank and the mods at the time about NTLs motives and were told 'we know what we are doing - trust us - wait and see') the fact remains there are still some within NTL that are continuing to try and find ways of working constructively with conected users. I give them credit for that.