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Originally Posted by erol
NTL did not form a relationship with the users directly, they chose to work through the .com team. It was the .com team that went to (private) meetings with NTL, not users. No portion of these meeting was public to users, no minutes published etc.
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More crap, we actually suggested bringing users into meetings (conference calls) ntl rejected the suggestions, the actual meetings in person we were not allowed into except Frank and look how they treated him. Their own EMPLOYEE!!!
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Originally Posted by erol
I can not and do not speak for NTL. All I am saying is it is a bit unfair to critise NTL for trying to work with users, because they have chosen (with valid reasons imo - as a user) to not do so via people they have already failed with in the past.
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You do not know jack about 'working' with ntl, I did not see ntl running and chasing you taking up your offer to be a 'spokes person' for the customer, no infact you helped to give ntl the perfect excuse they were looking for when they closed that site, let me reiterate that for you.
'Ten users or so of the site seemed to dominate the discussion, it cannot continue like this and as such the site is closing for two weeks while the service is reviewed though it isn't likely that it will return'
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Originally Posted by erol
If you have questions for Peter I suggest you address them to Peter. There is no need (or desire on my part) for me to be a middle man. I have not made it personal at all. I have pointed out that NTL tried for over a year to work with the admins here, as users representatives and that they have decided that they are not able to work in this way with these people. That is not personal. It is merely my perspective on what has happend in the past.
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Again you have no idea what it was like trying to work with ntl and that site - IMO they bought that site with every intention of closing it and silencing the criticism once and for all. They were just buying their time.