View Single Post
Old 02-01-2004, 22:01   #60
erol
Inactive
 
Join Date: Oct 2003
Location: cyprus
Posts: 510
erol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to all
Re: Proposal for a "Customer" Panel

Quote:
Originally Posted by Sociable
Sorry Erol that is B/S what about the other 9,000 other members of .com?
NTL did not form a relationship with the users directly, they chose to work through the .com team. It was the .com team that went to (private) meetings with NTL, not users. No portion of these meeting was public to users, no minutes published etc.

Quote:
Originally Posted by Sociable
If NTL want to contact and work with users why not a single word to the membership of .com since closure?
I can not and do not speak for NTL. All I am saying is it is a bit unfair to critise NTL for trying to work with users, because they have chosen (with valid reasons imo - as a user) to not do so via people they have already failed with in the past.

Quote:
Originally Posted by Sociable
Why not just change the admins rather than close the site completely?
A suggestion I myself made, as was 'revealed' by some here. It is not an option they chose to look at, though I do not know if .com has any future or not. I can understand why they may have felt that such a change of admins would not be effective, especially given what has occured since I made the suggestion to them

Quote:
Originally Posted by Sociable
Maybe as a member of NTLHELL you could ask Peter the answer to those questions rather than making it so personal about a few individuals here.
If you have questions for Peter I suggest you address them to Peter. There is no need (or desire on my part) for me to be a middle man. I have not made it personal at all. I have pointed out that NTL tried for over a year to work with the admins here, as users representatives and that they have decided that they are not able to work in this way with these people. That is not personal. It is merely my perspective on what has happend in the past.

It seemed that NTL was being critisied for still trying to find ways of working with users, all be it not via this site or those that run it. I think they should be given credit for such efforts not critisied for them. To critisise them because they chose not to do so via this site, and especially given the history, seems to me to be about 'politics' and not about users.

I do not care who where or how they work with users just as long as they keep trying to realise the potential value of doing so in an online world. Just as I do not care who's idea a 'consumer council' with NTL is, just that efforts are made to realise it and get value for both parties from it.
erol is offline   Reply With Quote