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Old 02-01-2004, 20:59   #342
Graham
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by grum1978
I have just spoken to someone who deals with that area for you and the wait for faults is between 5 - 10 mins. I have pm'd you!!
Thanks for that.

I finally got in touch with them just before 6:30 after holding for five minutes only to be told "to save you holding any longer, we'll take your number and call you back!"

So eventually they did, an hour and a half later!

Unfortunately they say they have to send an engineer out, but they can't send one until *Monday*!

Oh well, at least the broadband is still working.