[ntltech32]

1 x Telco 1 X BB 1 X DTV

Had various problems when getting rid of the phone line. called cs waited 10 - 20 mins then asked to cnacel they said fine it will be 30 days from this date etc..

39 days later still connected so ended up disc'ing it from the switch my self and then moaning at cs..

b4 i worked for them when it was cabletel had various problems with billing etc

apart from that cs are improving, they dont have any easy job. ill give them 50/50

ps i know i am an employee but we even still have problems