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DrAwesome · 30-12-2003, 07:08

customers subscribe to a service to suit their needs if their isp does not and has no intension or cannot afford the service that customers require then the simple thing to do is move to an isp that will provide the service.

Buying a package 150/600/1meg just incase you might need the speed doesn't justify the extra money either, but customers have a choice regardless of weather its a waste of money as its their choice and their money.

NTL every month gather a huge amount of money (i dredd to think what the amount is but i wouldnt mind that kinda money going into my bank account every month) from their customers that subscribe to their internet services if NTL cannot invest in their BB service, with the amount of cash continually coming in each month then they shouldnt be in business,

i have lost count of how many times:

the NTL news service stopped working because of over subscription,

customers have to complain because of oversubscribed UBR's,

the NTL email system has broke down

since NTL introduced BB to the public they have not set the standard they have always followed way way behind with regards to upgrading tiers and prices.

The bottom line is that NTL cannot afford a 2meg service to keep up with their competitors regardless of weather their customers want it or not.

30-12-2003, 07:08	#57
DrAwesome Inactive Join Date: Jun 2003 Location: I dwell within bricks & morta Posts: 2,268	Re: 2mbit NTL BB Campaign customers subscribe to a service to suit their needs if their isp does not and has no intension or cannot afford the service that customers require then the simple thing to do is move to an isp that will provide the service. Buying a package 150/600/1meg just incase you might need the speed doesn't justify the extra money either, but customers have a choice regardless of weather its a waste of money as its their choice and their money. NTL every month gather a huge amount of money (i dredd to think what the amount is but i wouldnt mind that kinda money going into my bank account every month) from their customers that subscribe to their internet services if NTL cannot invest in their BB service, with the amount of cash continually coming in each month then they shouldnt be in business, i have lost count of how many times: the NTL news service stopped working because of over subscription, customers have to complain because of oversubscribed UBR's, the NTL email system has broke down since NTL introduced BB to the public they have not set the standard they have always followed way way behind with regards to upgrading tiers and prices. The bottom line is that NTL cannot afford a 2meg service to keep up with their competitors regardless of weather their customers want it or not.