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Originally Posted by pem
Quite right they will get complaints - and I will be the first - I pay NTL to deliver my e-mail - I will decide if it's spam, not them.
According to these forums NTL have enough trouble delivering e-mail as it is - do you really want them to add another layer to the process and potentially delay and lose more mail 
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Works both ways though pem and the failure to address the problem of spam server-side is part of the overall problem with E-mail I suspect.
Would be relatively simple for people to sign up for a non filitered service if they should wan't it but it is becoming clear some form of filter needs to be put in place for the benefit of the majority who I suspect would be happy for NTL to apply one.