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Originally Posted by mejaybee
Hi,
Helpless female here trying to use an Actiontec NTL router bundle (got the details from NTL site). Thought I'd got it all working but found I couldn't browse although the Actiontec software said I was connected & their guy in India (yep!) talked me through a few things which didn't solve the prob. NTL also told me I was connected!
Now wondering if the prob could be the fact that my NTL boradband connection is via a 'USB to fast ethernet adapter' and that what I really need is a card in my pc. (more expense). Could any of you expert guys point me in the right direction on this one please?
Jo
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if it was showing as connected to ntl then they are seeing the modem connecting to the router.
try opening internet explorer and accessing the routers internal config page ususally an ip address 192.168.100.1 or something.
if this page does not display then the pc is not talking to the router. this could be a wireless problem or problem with drivers for the usb adapter.