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Originally Posted by mejaybee
Hi,
Helpless female here trying to use an Actiontec NTL router bundle (got the details from NTL site). Thought I'd got it all working but found I couldn't browse although the Actiontec software said I was connected & their guy in India (yep!) talked me through a few things which didn't solve the prob. NTL also told me I was connected!
Now wondering if the prob could be the fact that my NTL boradband connection is via a 'USB to fast ethernet adapter' and that what I really need is a card in my pc. (more expense). Could any of you expert guys point me in the right direction on this one please?
Jo
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Hi Jo
to the site
no expert here, I'm afraid, especially on wireless connections. However, could you let us know if you connect using a Set Top Box or a Stand Alone Cable Modem?
The reason I ask is that with 'wired' routers you have to copy or 'clone' the MAC address of a Set Top Box into the router and I can't imagine it would be any different with a wireless one. With a stand alone modem, this 'cloning' step isn't necessary.
I don't think the usb adapter is an issue at this stage, unless you have low resources on your pc. Bear in mind if you do get a card for your pc it will have to be a wireless ethernet card, which is more expensive than a standard one - and it will make your USB adapter redundant.
One other thought is can you get into the router setup screens & check you have it set to 'obtain an IP address automatically' & 'DHCP server' enabled, then do a 'DHCP release' & then 'DHCP renew' & see if you get assigned an IP.
Gaz