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Sociable · 23-12-2003, 15:29

OK when you set up the hotmail account in outlook make sure you check the box marked Log on using secure password authentication.

Also double check user name is full hotmail address and that the password is correct. (case sensitive btw)

As someone else has already said the easiest way could be to delete then reset the account to make sure everything is correct.

That said a few are still having problems connecting to hotmail simply due to the extra traffic on the system right now. so if it doesnt work right away it could be worth checking same settings a little while later.

EDIT: Also make sure you have the correct setting for NTL mail which doesnt use the secure log in.

Note that hotmail and NTL will each have different settings for incomming and outgoing servers so make sure those are all correct too.

23-12-2003, 15:29	#9
Sociable Inactive Join Date: Jun 2003 Location: Knebworth Age: 73 Posts: 1,816	Re: Outlook express OK when you set up the hotmail account in outlook make sure you check the box marked Log on using secure password authentication. Also double check user name is full hotmail address and that the password is correct. (case sensitive btw) As someone else has already said the easiest way could be to delete then reset the account to make sure everything is correct. That said a few are still having problems connecting to hotmail simply due to the extra traffic on the system right now. so if it doesnt work right away it could be worth checking same settings a little while later. EDIT: Also make sure you have the correct setting for NTL mail which doesnt use the secure log in. Note that hotmail and NTL will each have different settings for incomming and outgoing servers so make sure those are all correct too.