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Originally Posted by dilligaf1701
And how many times would you do that before you gave up and told them where to stick their service?
How many times would you put up with being on hold for 45mins plus to tech support - only to be told they know about the problem OR to have the phone put down on you?
In my personal experience (I'm sure there are NICE customer services SOMEWHERE in ntl) EVERYONE I've spoken to has been less than useless.
When I phoned to cancel I got told that the reason emails and broadband is so bad is because I use a home built PC and not one bought from a shop.
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B******s I had NTL's broadband service (Once). The engineers turned up on the Wednesday to fir it and they wern't supposed to come untill the Friday. Next we didn't have tome to download a firewall cos they turned up early. After that they went and didn't clear the brick dust up after them. After the that they wouldn't accept the f*****g registeration so i wasn't able to use broadband for one day. When i came down the next morning and turned on my PC the USB modem malfunctioned. So
NTL.