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Originally Posted by WNA
Then you phone them and tell them what a S**t service they have got.
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And how many times would you do that before you gave up and told them where to stick their service?
How many times would you put up with being on hold for 45mins plus to tech support - only to be told they know about the problem OR to have the phone put down on you?
In my personal experience (I'm sure there are NICE customer services SOMEWHERE in ntl) EVERYONE I've spoken to has been less than useless.
When I phoned to cancel I got told that the reason emails and broadband is so bad is because I use a home built PC and not one bought from a shop.