Originally Posted by stewie

just a quick update, they should have picked the box up BEFORE 12pm on the 5th, they came after 12 when nobody was in, called about the £10 credit they USED to give for a missed appointment and was told they no longer do it and anyway "if you have left NTL how do we credit you?", week later the guy took the box (wasn`t happy we took the bateries out) left all the cable and little silver splitter things (are they worth anything?) mum has had a bill sent £40+ for services 1-30th dec, phoned "well if you pay the bill we can send you a refund for the days you didnt have the service" YEAH RIGHT, spoke to a friend today who said he tried to phone my mums number as he had lost mine i checked the line and it can STILL make incoming and out going calls!! will wait for the next bill and then contact the guy mentioned above.

oh i am the "nominated person" with NTL if i can give them more money by adding things they allow it, but when i try to loose them money....

Originally Posted by Defiant

Don't get messed about anymore by the muppets go straight to the top.

E-mail Aizad.Hussain@ntl.com