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Originally Posted by rdhw
I really don't understand what you are trying to do and not succeeding with. Can you be more specific? The cable modem is closer to you than the UBR, so there is no meaning in saying only if we bypass the UBR and connect straight to the cable modem.
If you have a Stand-Alone Cable Modem, then you can use 192.168.100.1 to access the traffic counters via SNMP. This is how DocsDiag works. If you can use DocsDiag, then MRTG and all the rest will work too.
If you have a router or a firewall between the cable modem and your PC, then there might be problems because of the router/firewall not handling the SNMP replies correctly: this is not NTL's problem.
If you have digital TV set top box being used as a cable modem, then the SNMP features are not available to you. This is unlikely ever to change.
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Robin just as an aside is there any program that can be used on STB to monitor useage.
I have a belkin router and three pcs connected so am after something to monitor the traffic through the router.