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Originally Posted by hjf288
Well 192.168.100.1 is the modems address, it provides the diagnostic web stats. Only if we bypass ntls ubr and connect straight to the modem can we access it.
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I really don't understand what you are trying to do and not succeeding with. Can you be more specific? The cable modem is closer to you than the UBR, so there is no meaning in saying
only if we bypass the UBR and connect straight to the cable modem.
If you have a Stand-Alone Cable Modem, then you can use 192.168.100.1 to access the traffic counters via SNMP. This is how DocsDiag works. If you can use DocsDiag, then MRTG and all the rest will work too.
If you have a router or a firewall between the cable modem and your PC, then there might be problems because of the router/firewall not handling the SNMP replies correctly: this is not NTL's problem.
If you have digital TV set top box being used as a cable modem, then the SNMP features are not available to you. This is unlikely ever to change.