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Originally Posted by Keyser
I may, after significant effort, do all those things and it may work. But why should I disable my firewall, it's there for protection. If the website doesn't work with a firewall then there should be clear notices about which ports to open to access the content, or it should be made so it works with antivirus software.
If a paying customer can be bothered to do all that stuff and fiddle about to get it to work I will be very suprised. It should work straigh away in most cases.
And imagine a noob. Like they are going to be able disable their firewall/anti-virus/.popup killer to view this site and then re-enable it after so they are secure.
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I had to configure my firewall (Norton) to allow details of visited sites to be passed on to the content providers. I assume the websites of the content providers (ie. Vidzone, or whoever) check to make sure that you have just visited the bb+ site and managed to log in before they allow you access to their content.
IMO the service isn't worth the money and will just be used by CS-R's as a another bargaining chip with customers over their complaints. They currently use the talk packages or upgrades in speed to keep their customers happy when a complaint is logged I guess this will be the next service to be used like this.