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spannersatcx · 19-12-2003, 20:05

First post and a newbie, I've had a look around but couldn't find anything similar to my problem.

System - Windows XP home, OE 6, Macafee Virus scanner v7 and personal firewall plus.

I use BTBroadband to access the net as ntl BB not avail here, ntl is on penny a minute as prior to that I was on unlimited ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15/month access.

Since the beginning of Dec, since the first e-mail problem noted on the server status page, I have been able to receive mail but unable to send to anyone outside of ntl, i.e. joe.bloggs@ ntlworld.com will send whereas joe.bloggs@ xyz.com won't.

I receive the following error after failure to send in OE -
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was joe.bloggs@ xyz.com'. Subject 'Test', Account: 'xxx', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '550 relaying mail to xyz.com is not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

I have tried it to several different addresses always get the same error msg.

outgoing mail smtp.ntlworld.com using port 25
incoming mail pop.ntlworld.com using port 110

I have filled out the form for reporting to ntl everyday for the last 14 and apart from the automated reponse I have not received one response or acknowledgement from ntl, but reading things here that doesn't seem too unusual.

Any help would be appreciated as I have to go overseas shortly for 10 weeks and e-mail home is quite important.

19-12-2003, 20:05	#1
spannersatcx Inactive Join Date: Dec 2003 Location: UK Age: 66 Posts: 4	Unable to send mail for 14 days First post and a newbie, I've had a look around but couldn't find anything similar to my problem. System - Windows XP home, OE 6, Macafee Virus scanner v7 and personal firewall plus. I use BTBroadband to access the net as ntl BB not avail here, ntl is on penny a minute as prior to that I was on unlimited ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15/month access. Since the beginning of Dec, since the first e-mail problem noted on the server status page, I have been able to receive mail but unable to send to anyone outside of ntl, i.e. joe.bloggs@ ntlworld.com will send whereas joe.bloggs@ xyz.com won't. I receive the following error after failure to send in OE - The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was joe.bloggs@ xyz.com'. Subject 'Test', Account: 'xxx', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '550 relaying mail to xyz.com is not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 I have tried it to several different addresses always get the same error msg. outgoing mail smtp.ntlworld.com using port 25 incoming mail pop.ntlworld.com using port 110 I have filled out the form for reporting to ntl everyday for the last 14 and apart from the automated reponse I have not received one response or acknowledgement from ntl, but reading things here that doesn't seem too unusual. Any help would be appreciated as I have to go overseas shortly for 10 weeks and e-mail home is quite important.