BB Support!!
 

Can anybody help me with this message I received from Tech Support please?

This message was undeliverable due to the following reason:

The user(s) account is temporarily over quota.

<broadbandsupport@ntlworld.com>

Please reply to postmaster@ntlworld.com
if you feel this message to be in error

It means that users inbox is full.:)

Hi Martin.Does that mean I have to submit my message again
and hope that it ends up in a box that is not full??

Your message didn't get delivered so you will have to send it again. But the user you are sending to will have to download his mail so your messge can get to his/her inbox.:)

Thank You very much.

While I am on can you tell me how I could of attached the e-mail sent to me with my question. When I tried to attach it directly, a message on the screen said it was not jpeg etc.
Can the e-mail be converted please?

No problem:)

You mean the txt file that accompanies the undelivered message? If it is save the attachment to your Hard Disk somewhere you can find it, then start a new message and on the File Menu select Insert then File Attachment.:)

Top man. I am eternally grateful.

It has to be said however that the number of people who have recieved a satisfactory response from NTL via email appears to be alarmingly low.....but do let us know how it goes :)

If you send an email with an attachment, the attachment will not be opened. So lets say that you send a screen shot to show what the problem is, they will not be able to know, because they won't open the attatchment.:p

Hee hee I never noticed that the email was to NTL Support.;) I have emailed them a couple of times and got no responce. Better you try and solve your prob here.:)

Martin
I will take you up on your offer.
Here goes, I currently connect to the internet via 150k BB, my computer is powered up 24/7, I was advised when purchased to leave it on all the time, less things to go wrong. So can I leave Internet Explorer, and Outlook Express open 24/7, rather than shutting them down every time I come off the internet please?
I am running Norton Anti-Virus and Norton Firewall.

Regards

If your computer is switched on and connected to an active cable modem, it is connected to the internet whether or not IE or Outlook are actually running. If your firewall and Anti-Virus are up-to-date and working, it should make no difference whether you leave the programs running or shut them down. If you get a lot of email (I get 80 or more a day thanks mainly to notifications from this forum!) leaving Outlook running will mean you won't have to sit and wait for loads of mails to download all at once. Leave them running by all means, but I'm curious why you were advised there would be fewer problems if you never shut your PC down?

Thanks Towny.
I will leave everything running as you say you dont have to wait for everything to download.
When I bought my computer the owner of the shop claimed that he leaves his computer on 24/7 because the powering up then down of the system will have an adverse effect on the components in the tower. If a joint dries out because the system has cooled down then has to heat up, that is the time you have problems. Sounds to me like you might have opened another topic for discussion here. Any body with any views??

This was covered on .com last week you may want to search there.

The manufacturers contend that this is no longer a problem. The big concern is environmental. Leaving the tower on 25/7 is like leaving a 40w lightbulb on 24/7

If you have a CRT screen and that does not go into powersave (not screensave) then that is the same as leaving a 100w bulb on 24/7.

Just adds to you leccy bill and the environmental considerations that go to making that leccy.

I leave my PC on 24/7 but the screen goes into power save after 15mins of inactivity.

Yes mine too goes to power save after 5 mins, I think my monitor is Energy star compliant.
So leaving the tower powered up is not a bad thing then? apart from the extra leccy.