email in triplicate
 

hi haveing trouble with my ntl email for the last couple of days but not what you would expect not complaining that i cant get email infact i am getting three of everything that is adressed to my partener and as she does ebay very seriously as you can apprieciate she is getting a hell of a lot of email the other 4 adresses are fine just her one any ideas ?

Re: email in triplicate
 

Hi roddders and a great big :welcome: to nthellworld.co.uk m8 :)

Do you have outlook set up to leave a copy of the mail on the server or to check multiple accounts. This could be where the duplication comes from.

Re: email in triplicate
 

it is set to check multiple accounts 5 all ntl my account is the main ntl account but what ever is sent to my parteners account also comes to mine plus she gets a double copy to her own resulting in 3 copies the other 4 accounts are fine all the account settings are the same for all 5 accounts it seems that for some reason the ntl mail servers are triplicating the one account beats not getting your mail LOL

Re: email in triplicate
 

Is this only happening with Ebay mail or all mail... Send yourself a mail to one of the accounts with a tracking and read reciept !

Re: email in triplicate
 

At least this time they are ensuring that you are getting your email. :D

I think pidgeon post would be far more reliable though. :D

Re: email in triplicate
 

its not just ebay mail its all her mail sent an email from my ntl account to hers and recived 3 back one to my account and 2 to hers then 3 back to me from the read recipts 2 from hers one from my own account must be an ntl problem but as long as we are getting our mail just anoying haveing to delete 2 out of 3 of hers.