NTL think that they own this site ?????????
 

Some time ago when NTL decided that they would not bring the dotcom site back I filled in a complaint form on the ntlworld.com site expressing my views on the closure and also the fact that NTL prices were becoming uncompetitive.

Today I have just received a call from Catherine in Customer Liason in Nottingham who wanted to talk to me about the complaints.

On the pricing of NTL services she said that their market research showed NTL products to be very competitively priced and where else could I get broadband for £8 a month. I told her that this was only a special offer given to me by their retention department and that it was soon to expire and that I would then look at their pricing and move my telephone and broadband to other suppliers if it was beneficial to me.

The next bit was the killer though. She said that nthellworld had been temporarily closed under review but was now back. As I was sat at my computer at the time I immediately clicked on the dotcom link and got the usual holding page. I told her that I had just tried to access the dotcom site and it wasn't back. She then said that it wasn't dotcom but nthellworld.co.uk. When I told her that .co.uk wasn't owned by NTL she said that it was and would check with someone else. She put me on hold and then came back with the story that whilst nthellworld.co.uk was run by someone else on NTLs behalf it was still owned by NTL. Another session on hold whilst she spoke to yet another person resulted in her coming back and saying that they still thought that .co.uk was owned by them and she would email me later when she had checked further.

Something about posterior and elbow springs to mind.

Re: NTL think that they own this site ?????????
 

typical ntl :(



scary when they cant even get this right :disturbd: :Yikes: :disturbd: :Yikes: :disturbd:

Re: NTL think that they own this site ?????????
 

:Yikes: :Yikes: :Yikes: :Yikes:

NOOOOOOOOOOOOOO

please dont let them try n take this site :bigcry:

Re: NTL think that they own this site ?????????
 

:Yikes: they cant....we would only be able to view it 50% of the time *cough* :disturbd:

Re: NTL think that they own this site ?????????
 

BS :rolleyes: BS BS BS..... :mad:

Although not suprising - she is probably getting mixed up between sites because .co.uk will never be owned by NTL

Re: NTL think that they own this site ?????????
 

Ian - this site has been sold to NTL. I thought you knew?

:bigcry: :bigcry:

This is their new customer service protal!


:Yikes:

Re: NTL think that they own this site ?????????
 

Oh my god. :rofl:
I can tell you now that it isn't owned by NTL or run on their behalf (despite the amount of people who email us, ignoring the message all over the Contact page, with technical/billing problems thinking that we are actually NTL).

Re: NTL think that they own this site ?????????
 

are you :batty: or :drunk:

The amazing thing is that they must be improving because this is the first time that anyone has actually replied to any email or webform that I have sent.

Re: NTL think that they own this site ?????????
 

Didn't take them too long to realise their mistake, just received this email.

Re: NTL think that they own this site ?????????
 

well thats a relief

Re: NTL think that they own this site ?????????
 

the one on the left!

Re: NTL think that they own this site ?????????
 

lol absolute classic ntl :rolleyes:

I haven't laughed so much in months :rofl:

Re: NTL think that they own this site ?????????
 

We all know there are many great NTL employees who do a great job in helping customers with their problems but this just goes to show that no matter where you go, no matter where you hide, there will always be the good old NTL muppet.

In recognition of this we (actually, just myself :D) at Nthellworld have decided to form this tribute.

All together now.....

Re: NTL think that they own this site ?????????
 

most of your commets seem a little unfair. you cannot expect all ntl associates to know the comming and goings of websites on the internet.

edit: it is a simple mistake to make. as easy as thinking ntl think they own the site just because an employee thought so

Re: NTL think that they own this site ?????????
 

Well said