Email problem with Norton Internet Security
 

Hello, I've just installed Norton Internet Security 2004, I can surf the web fine, but I can't send/receive emails without switching 'off' the 'security' in the Internet Security panel. Has anyone got any ideas?? I am running XP and trying to access outlook express (dont know if this helps) thanx .....Corrine:(

Re: Email problem with Norton Internet Security
 

The only thing i can think of is its blocking the email ports.

I think the port numbers are 110 and 80

BTW :welcome:to NTHW Corrine

Re: Email problem with Norton Internet Security
 

110 = pop
25 = smtp

You may have to configure your mail app to connect to 127.0.0.1

Norton will intercept and scan the mail

HTH

Re: Email problem with Norton Internet Security
 

DOH! I got the port numbers wrong. :banghead:

Re: Email problem with Norton Internet Security
 

i just installed that too. Email works fine but its slowed my machine down incredibly

Re: Email problem with Norton Internet Security
 

Well personally all norton ever did for me was give me a headache. its Cr*p un-install it and get a real firewall like Sygate or zonealarm which by the way are FREE and recommended as the best. And whilst you are at it get another AV like AVG, vexira etc.

Re: Email problem with Norton Internet Security
 

Hi Corrinne,

When Norton set itself up, it may have (helpfully) decided not to allow Outlook Express to access the internet. Therefore, OE itslef will be "blocked" whenever it tries to send/receive mail (this would explain why your web browser works?)

You'll need to check in the settings for Norton, where it lists the applications that are installed on your PC and the security against them, see if you can find Outlook Express and see if it is set to be "blocked" (can't quie remember where this setting is, as I'm using linux and have a hardware fiorewall!!)

Some of our laptop users have this product, and it seems (perhaps by default?) to block certain apps form accessing the internet completely!?!?!?

Also - if you just want an "install-it-and-forget-it" security product, you'll be fine with Norton!

HTH!