Alternative dial-up numbers
 

Anybody got any freedom dial-up numbers that aren't permanently engaged in the evening?

I'm fed up with trying to deal with ntl on this - they won't even admit that there is a problem. They did tell me that there was a new dialler with about 10 different numbers and sent me a disk. The disk turned out to be a new account setup that was so old it was dialling the old pre-friaco number:naughty:

I don't want a crap dialler program - just the alternative numbers (if they even exist). I'm currently dialling the 0808 9909877 number.

If I can't get a useable service by the weekend then I'm cancelling my account. NTL should be done for fraud charging money for providing an ISP service you can't even dial into, and then no customer support when you need it.

TIA for any help

Fazer

Re: Alternative dial-up numbers
 

I agree 100% the service stinks and it's impossible (almost) to get a connection after 4:30pm. Average number of re-tries is 22 and time taken 30 minutes.
Once you've waded through the maze of options at Customer Services (most of which seem to lead to nowhere except other number to ring) you face the prospect of yet another wait.
As far as Technical Help is concerned, the attitude is (and this was actually said to me) "Well if you can't connect there's nothing much we can do - just too many people trying to get on the net at the same time" Helpful isn't it!!
They don't reply to complaints sent by e-mail and won't let you submit another complaint if you already have an automated reference for a previous complaint.
I've now had just about enough - the service is a joke, only I'm not laughing

Re: Alternative dial-up numbers
 

I have no problems with my dialup using 147008089909877 99% of the time. I find it better to instal my setting manually. The downloaded dialup software caused problems with windows appearing saying "I was not on line" when I was.
The line engaged problem seems to depend wher you live