Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Very poor internet in Peterborough again! (https://www.cableforum.uk/board/showthread.php?t=5666)

gary_580 27-12-2003 19:44

Very poor internet in Peterborough again!
 
600K Service and i get this sort of speed. 14K!!


Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request

ntl:World Server:
205ms - Very Poor - You should be aiming for less than 100ms

UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

UK Server 2 (www.bbc.co.uk):
276ms - Very Poor - You should be aiming for less than 100ms

UK Server 3 (www.ic24.net):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

USA West Coast Server (www.lycos.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

European Server (www.marcopoly.com):
248ms - Very Poor - You should be aiming for less than 150ms

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 2: Custom Server Ping Results
These results are to four user-definable servers.

Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Barrysworld Quake III Arena:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers, one through your Transparent Cache and one through an alterntive cache. This will give you an idea of how capable your connection is. Note: You should take the highest download speed into account.

ntl:World - 512k service Server Download:
17KB/s (136Kb/s) - Poor - this is too low

Download through Transparent Cache:
14KB/s (112Kb/s) - Poor - this is too low

Download through alternative Cache (webcache.bt.net):
0KB/s (0Kb/s) - **** SERVER ERROR: Unexpected error from Server****

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 4: Packet Loss
50 Ping Requests are sent to your server. The packet loss is measured by how many of the packets don't bounce back to the client. High packet loss may slow down your connection.

50 packets were sent, 44 bounced back; 12% loss (estimated)
Normal - to be expected
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 5: Transparent Cache Page Fetch Time
This test times how long your Transparent Cache takes to fetch a page from the Internet. Please note that this test is subject to many different parameters and sometimes may not be 100% accurate. This test can be used to show delays when trying to view Internet sites. The timing takes place from the moment the request for the file is sent to the moment the proxy server responds.

Average time taken to retrieve a page: 0ms - At least one of the pages requested failed to download. This may indicate problems with your Webcache. Run the test again to confirm this.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Test Statistics:
Information on the test

Time and Date: 27/12/2003 20:42:37
Test duration: 218 secondsIP address: [Not Disclosed]
Username: [Not disclosed]
Test Version: 2.81

Broadband Speed Test - www.vantage.pwp.blueyonder.co.uk

grahamj 27-12-2003 22:29

Re: Very poor internet in Peterborough again!
 
assume you have done all the usual, like rebooting modem, pc etc

gary_580 28-12-2003 11:37

Re: Very poor internet in Peterborough again!
 
yes and spent 45 mins on the phone to tech support who kept saying it must be a trojan using the bandwidth even though i could see there was no network traffic whilst he was pinging my IP

Paul K 28-12-2003 12:44

Re: Very poor internet in Peterborough again!
 
Errr I think you may have a localised fault as I'm in Peterborough and the connection speed is fine here.
I know it's annoying but have you checked for Virus/ Trojan infections lately? What operating system are you running and do you have anything running in the background that may be affecting your service?

jellybaby 28-12-2003 18:34

Re: Very poor internet in Peterborough again!
 
I'm in Peterborough (the ortons), and my connection is very slow (i'm on the 1mb service, running XP).

Paul K 28-12-2003 18:40

Re: Very poor internet in Peterborough again!
 
Quote:

Originally Posted by jellybaby
I'm in Peterborough (the ortons), and my connection is very slow (i'm on the 1mb service, running XP).

Ortons? Not far from me then ;)
Do you know if you are using a proxy? (theres a tool for that on the frontpage of the forum) I haven't run a speed test lately but the last download I did came in at full speed.
Just ran the speed test on the front page (with other software running on my connection) and got this:
1st 128K took 1822 ms = 71939 Bytes/sec = approx 599 kbits/sec
2nd 128K took 1793 ms = 73102 Bytes/sec = approx 608 kbits/sec
3rd 128K took 1782 ms = 73553 Bytes/sec = approx 612 kbits/sec
4th 128K took 1863 ms = 70355 Bytes/sec = approx 585 kbits/sec

Can you run the speed test from the frontpage and paste the results in please:)

gary_580 29-12-2003 10:32

Re: Very poor internet in Peterborough again!
 
Quote:

Originally Posted by Paul
Errr I think you may have a localised fault as I'm in Peterborough and the connection speed is fine here.
I know it's annoying but have you checked for Virus/ Trojan infections lately? What operating system are you running and do you have anything running in the background that may be affecting your service?

yes ive checked for trojans and run adaware and nothing improved

gary_580 29-12-2003 10:33

Re: Very poor internet in Peterborough again!
 
Quote:

Originally Posted by jellybaby
I'm in Peterborough (the ortons), and my connection is very slow (i'm on the 1mb service, running XP).


im in the ortons too, service has got better from 14KB/s to 50 KB/s

gary_580 29-12-2003 10:36

Re: Very poor internet in Peterborough again!
 
Quote:

Originally Posted by Paul
Ortons? Not far from me then ;)
Do you know if you are using a proxy? (theres a tool for that on the frontpage of the forum) I haven't run a speed test lately but the last download I did came in at full speed.
Just ran the speed test on the front page (with other software running on my connection) and got this:
1st 128K took 1822 ms = 71939 Bytes/sec = approx 599 kbits/sec
2nd 128K took 1793 ms = 73102 Bytes/sec = approx 608 kbits/sec
3rd 128K took 1782 ms = 73553 Bytes/sec = approx 612 kbits/sec
4th 128K took 1863 ms = 70355 Bytes/sec = approx 585 kbits/sec

Can you run the speed test from the frontpage and paste the results in please:)


Its a lot better than it was

Mon, 29 Dec 2003 11:34:43 UTC
1st 128K took 1802 ms = 72737 Bytes/sec = approx 605 kbits/sec
2nd 128K took 2093 ms = 62624 Bytes/sec = approx 521 kbits/sec
3rd 128K took 1553 ms = 84399 Bytes/sec = approx 702 kbits/sec
4th 128K took 1872 ms = 70017 Bytes/sec = approx 583 kbits/sec

ill do a full speed test now

Paul K 29-12-2003 10:42

Re: Very poor internet in Peterborough again!
 
Mine is currently:
Mon, 29 Dec 2003 11:39:43 UTC
1st 128K took 1682 ms = 77926 Bytes/sec = approx 648 kbits/sec
2nd 128K took 1823 ms = 71899 Bytes/sec = approx 598 kbits/sec
3rd 128K took 1782 ms = 73553 Bytes/sec = approx 612 kbits/sec
4th 128K took 1863 ms = 70355 Bytes/sec = approx 585 kbits/sec
so it's looking normal now, it may have been a localised fault that has now been resolved and tech support were not aware of at the time. Its happened to me with a total loss of service for a couple of hours, turned out to be a techie working on a local distribution box.

gary_580 29-12-2003 10:42

Re: Very poor internet in Peterborough again!
 
Results of speedtest, its a lot better but the download from ntlworld is a lot worse that it should be. im on the 600K service


Speed Test Report

Broadband Speed Test - for ntl:World - 512k service
By Daniel Elwell - dannyelwell2001@msn.com
Get this test from http://www.vantage.pwp.blueyonder.co.uk

*** THIS TEST IS NOT OWNED OR PAID FOR BY BLUEYONDER ***
If you like this Speed Test, please make a donation to help me
meet the development costs. No ISPs pay me to maintain this test.
More information: http://www.vantage.pwp.blueyonder.co.uk/donate.htm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
These results are only a snapshot of this particular moment. They are dependant
on any other Internet use on this computer and any delays
on the Internet. To improve accuracy, run the test several times.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request

ntl:World Server:
31ms - Normal - it's about right!

UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

UK Server 2 (www.bbc.co.uk):
31ms - Normal - it's about right!

UK Server 3 (www.ic24.net):
32ms - Normal - it's about right!

USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

USA West Coast Server (www.lycos.com):
107ms - Fast - very fast response

European Server (www.marcopoly.com):
35ms - Better than average - very quick response

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 2: Custom Server Ping Results
These results are to four user-definable servers.

Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Barrysworld Quake III Arena:
43ms -

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers, one through your Transparent Cache and one through an alterntive cache. This will give you an idea of how capable your connection is. Note: You should take the highest download speed into account.

ntl:World - 512k service Server Download:
56KB/s (448Kb/s) - Average, though much higher should be achieved

Download through Transparent Cache:
69KB/s (552Kb/s) - Superb - much higher than expected

Download through alternative Cache (webcache.bt.net):
0KB/s (0Kb/s) - **** SERVER ERROR: Unexpected error from Server****

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 4: Packet Loss
50 Ping Requests are sent to your server. The packet loss is measured by how many of the packets don't bounce back to the client. High packet loss may slow down your connection.

50 packets were sent, 50 bounced back; 0% loss (estimated)
Fantastic - no packets dropped!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 5: Transparent Cache Page Fetch Time
This test times how long your Transparent Cache takes to fetch a page from the Internet. Please note that this test is subject to many different parameters and sometimes may not be 100% accurate. This test can be used to show delays when trying to view Internet sites. The timing takes place from the moment the request for the file is sent to the moment the proxy server responds.

Average time taken to retrieve a page: 0ms - At least one of the pages requested failed to download. This may indicate problems with your Webcache. Run the test again to confirm this.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Test Statistics:
Information on the test

Time and Date: 29/12/2003 11:40:30
Test duration: 70 secondsIP address: [Not Disclosed]
Username: [Not disclosed]
Test Version: 2.81

Broadband Speed Test - www.vantage.pwp.blueyonder.co.uk


All times are GMT. The time now is 20:44.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum