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Nidge 22-12-2003 16:43

Outlook express
 
I keep losing mails in outlook express. Today I've got mails waiting for me I click send and receive and nothing comes through but there have been 40 od mails sent to me.

bopdude 22-12-2003 16:48

Re: Outlook express
 
It isn't something stupid like mail folder options depositing mail into folders on reciept ??

Only a thought :shrug:

Nidge 22-12-2003 16:55

Re: Outlook express
 
Quote:

Originally Posted by bopdude
It isn't something stupid like mail folder options depositing mail into folders on reciept ??

Only a thought :shrug:


In to which folders??? I've had a look through all my folders and theres nothing.

SMHarman 22-12-2003 17:00

Re: Outlook express
 
So they are no longer on the pop server?
Do you have any mail rules running? Some can delete the mail direct from the server.
Do you have any mail virus scanning software running. This results in Outlook making a request to the virus software which in turn makes the request to the pop server, it could be getting lost in the virus software.

Just some more thoughts

Sociable 22-12-2003 17:17

Re: Outlook express
 
Quote:

Originally Posted by Nidge
I keep losing mails in outlook express. Today I've got mails waiting for me I click send and receive and nothing comes through but there have been 40 od mails sent to me.

Are you getting any error messages from the send/receive?

If not and you have a hotmail or other account try sending a message to yourself that way you will know if the system is working OK or not. Could be as simple as the person sending using a slightly wrong address for you.

Nidge 23-12-2003 14:29

Re: Outlook express
 
Quote:

Originally Posted by Sociable
Are you getting any error messages from the send/receive?

If not and you have a hotmail or other account try sending a message to yourself that way you will know if the system is working OK or not. Could be as simple as the person sending using a slightly wrong address for you.

I'm getting error messages from Outlook express. I've just installed Incredimail and everything is ok with that. It's a bit to Fisher price looking for me I'd sooner have Outlook.

Enterian 23-12-2003 14:50

Re: Outlook express
 
Sounds like you might need to delete and recreate the mail accounts within Outlook Express. I'm told this is effective when Outlook throws a wobbly.

Nidge 23-12-2003 15:21

Re: Outlook express
 
Quote:

Originally Posted by Enterian
Sounds like you might need to delete and recreate the mail accounts within Outlook Express. I'm told this is effective when Outlook throws a wobbly.

This is what I'm getting.



Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

Header download for the 'Inbox' folder did not complete. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

Outlook Express could not download the requested message. It is likely that the message was removed or expired from the server. Subject 'Sign up to MSN 8 and get a FREE case of Virgin Wine', Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

Outlook Express could not download the requested message. It is likely that the message was removed or expired from the server. Subject 'Make keeping in touch fun this summer', Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

Outlook Express could not download the requested message. It is likely that the message was removed or expired from the server. Subject 'Hotmail on the move and the chance to bank £10k!', Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.ntlworld.com', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR a password MUST be entered', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Outlook Express could not download the requested message. It is likely that the message was removed or expired from the server. Subject 'Hotmail on the move and the chance to bank £10k!', Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF0

I hope this helps.

Sociable 23-12-2003 15:29

Re: Outlook express
 
OK when you set up the hotmail account in outlook make sure you check the box marked Log on using secure password authentication.

Also double check user name is full hotmail address and that the password is correct. (case sensitive btw)

As someone else has already said the easiest way could be to delete then reset the account to make sure everything is correct.

That said a few are still having problems connecting to hotmail simply due to the extra traffic on the system right now. so if it doesnt work right away it could be worth checking same settings a little while later.

EDIT: Also make sure you have the correct setting for NTL mail which doesnt use the secure log in.

Note that hotmail and NTL will each have different settings for incomming and outgoing servers so make sure those are all correct too.

rdhw 23-12-2003 16:13

Re: Outlook express
 
Quote:

Originally Posted by Nidge
There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.ntlworld.com', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR a password MUST be entered', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

You appear to be using an anti-virus product which is standing between Outlook Express and your POP3 server. The AV product might be causing these problems. Try disabling it, restarting, and try Outlook Express again.

Nidge 24-12-2003 09:42

Re: Outlook express
 
Quote:

Originally Posted by rdhw
You appear to be using an anti-virus product which is standing between Outlook Express and your POP3 server. The AV product might be causing these problems. Try disabling it, restarting, and try Outlook Express again.


Sorted it boys thanks :D :D :D :D I created a new identity within outlook Express and it's working fine now.


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