Cable Forum - Can i do this?

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cymatty

03-07-2006 16:39

Can i do this?

Hi i have seen on the ntl website that if you sign up to Broadband you can get 3 months half price Broadband for new customers, however i am an exsisting customer can i ring up and cancel my broadband and re-sign on?

If so what will the turn around time be, thanks. :)

AbyssUnderground

03-07-2006 16:46

Re: Can i do this?

You could but youd be stuck in another 12 months contract too.

cymatty

03-07-2006 16:48

Re: Can i do this?

Quote:

Originally Posted by AbyssUnderground

You could but youd be stuck in another 12 months contract too.

Yeah thats not to bad, would there be anyway of getting a discount without leaving and rejoining. :)

Deathmaker

03-07-2006 16:50

Re: Can i do this?

It seem quite common place to 'phone retentions, tell them you've found a few better deals (do some research for backup, there probably are better deals out there) and ask if there's anything they can do to keep your custom.

Jules

03-07-2006 16:54

Re: Can i do this?

Ring them and ask what offers they have

gaffer_gump

03-07-2006 16:55

Re: Can i do this?

Ring retentions up and explain that you don't think it's right new customers are gettting it cheaper than you, you will have to make your mind up then

stay as you are paying what your paying
take retentions offer 'if they make one'
cancel and then rejoin about 6 weeks later 'heavy duty hassle with billing etc'
move to another ISP altogether.

It's a case of s**t or get off the pot as my wordsmith of a Grandad used to say :D

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