First bill after getting TalkTalk-like deal
 

Just received my first bill from ntl today after getting the TalkTalk-like deal from the retentions dept a few weeks ago which is 10mbit Broadband and Talk Unlimited 24 for £20.50 a month. 10mbit was only enabled this past Saturday after the cable modem was fitted.

Here is a snippet of the bill:

https://www.cableforum.co.uk/images/local/2006/06/2.gif

I do have 10mbit enabled so I don't understand why it lists 4mbit instead. The DTV and premium channel should not be on the next bill.

Who can make heads and tails of this?

I think a call to ntl is needed. Doesn't look like I'll be getting the deal they said ie £20.50 for 10mbit and TU24 or is it just going to be their first bill thats fudged up?

http://img275.imageshack.us/img275/5826/modem4xe.gif

Re: First bill after getting TalkTalk-like deal
 

my first bill after the deal was good all discounts recieved. but the second month they took the usual £34.99 for the 10mb from my bank account - i've been intouch and they said it will all ballance out on my next bill... i've never really been able to understand their paper bills :confused: