Moving House
 

Can I keep my number?

Re: Moving House
 

Maybe...

It depends how far away you are moving. You need to be on the same exchange, but i'm not sure if there are any other restrictions.

Re: Moving House
 

I think its about 10 miles away?

Re: Moving House
 

I don't see that it will be a problem but best to ask when you ring and tell them about the move

Re: Moving House
 

As long as the area you are moving to is served by the same switch that your present number is connected too there should be no problem..

Re: Moving House
 

Is it from NTL to NTL or to a different provider?

Re: Moving House
 

NTL.

But can I do it with a diffrent provider?

Re: Moving House
 

You should be able to do it with both usually.

If you are going to another provider like BT you need to open a BT account. They will come out and install you and give you a temp number. Once the number port has gone through (usually 10 days ) you will get your old number number.

If your going from NTL to NTL, same as >
They will come out and install you and give you a temp number. Once the number port has gone through (usually 10 days ) you will get your old number number. Only of course, if your in a serviceable area :)

For further queries have a word with CS : 0845 454 0000 option5 and they can tell you for sure either way.

Re: Moving House
 

If you are on the same exchange and switch they will try to re-claim your number.

How far you are moving is not always a good guide. Numbers are allocated to very specific areas, you could move one mile away and end up on a different switch. Just ask the agent requesting your move to be booked that they ask for the number re-reclaim to be noted on the work/service order.